Community Guidelines

Participation in SoloXolo.com must maintain a safe environment for everyone – be positive, friendly, mature and helpful. We look forward to your participation on SoloXolo.com with kindness, generosity, and fun!

Play nicely. An individual can create only 1 membership account, for personal purposes only. Please create a business account for commercial and/or promotional purposes, activities, and announcements.

You are responsible for all activity on your SoloXolo account, and you are responsible for your interactions with other members.

Snarling, snapping, biting, and other rough or rude behavior is strictly forbidden. Bad behavior is never justified. Report any problem to SoloXolo administrators to resolve problems.

Avoid pack behavior. Never participate or encourage aggressive behavior that seeks to silence, humiliate, or drive away another member.

No ugliness. Content that contains profanity; is sexually explicit; depicts the torture and abuse of animals; or contains graphic, descriptive and lengthy portrayals of serious violence against animals; blood, injury, and/or death are not allowed on SoloXolo.

Play safely. We work hard on keeping our SoloXolo Community a safe place. Please use caution when sharing personal information and do not encourage others to post personal information publicly on SoloXolo. This includes age, email addresses, instant messenger IDs, mailing addresses, phone numbers, or bank account information, etc.

Leave the begging to the dogs. We wish we could help everyone in the world, but for safety reasons, SoloXolo cannot allow for the public solicitation of charity or donations unless verified and approved by SoloXolo. To collaborate on fundraising, promotions or other solicitations, please contact us with your proposal or need.

Racism and hate-language are never acceptable – ever. Content intended to victimize, harass, degrade or intimidate an individual or group on the basis of age, disability, ethnicity, gender, race, religion or sexual orientation is not allowed.

SoloXolo Terms of Service stipulates that, “The SoloXolo.com service is made available for your personal, non-commercial use only. Businesses, organizations or other legal entities may not use the SoloXolo.com service for any purpose,” …however, because we want to allow some flexibility to accommodate active members of the community who wish to mention a product or service as part of their pet’s life, our only caveat is that members don’t use their Profile as a blatant sales and/or marketing tool. Including a link or photo of your pet related product or business or mentioning it in the context of your pet’s life on your profile is fine, but we do not allow the product or service to be included in the pet’s name. In forums or comments, members are allowed to post about their product or service as it relates to the life of their dog in context of an existing forum discussion, as long as they’re not “pitching” the business or product.

Members should always respect the statements of the site administrators. It is fine if you disagree with an administrative action, but never forget the correct way to share your grievance is to contact us directly. The incorrect action is to challenge, defy, debate or ignore us in the public areas of SoloXolo.

Additionally, your participation on SoloXolo requires that you follow the laws of the area you in which you reside.

SoloXolo’s editors and contributors cover news, people, businesses and other dog-related issues of the day – and often the stories we share may require a mature audience. We write articles that may be controversial, silly, upsetting, or sad. Our editorial team includes from a variety of opinions and perspectives, and sometimes the message we have for these subpar members of society is not for children.

The blog and other editorial sections of the site follow a different set of rules from the Community sections of the site. Our editorial items are for adults who can agree to disagree on occasion, but are respectful of each other’s opinions regardless.

Since our content is for adults, we expect readers to act like adults. While we do not have the resources for constant comment moderation, we will remove comments that are abusive (and contain personal attacks or racist epithets) at our discretion.

SoloXolo integrates community-appropriate advertising on our sites. We prohibit advertisements including or related to liquor, gambling, adult or mature categories nor do we allow services or ads that are deceptive or confusing. We reserve the right to review and consider ads brought to our attention, and may decide to include or exclude them.

We do allow ads for products that are approved by the US FDA and/or sold in supermarkets, big box stores, vet clinics, amazon.com, websites, and other stores. In general, we allow advertisers of any product that is safe, interesting, and/or popular.

Our advertisers & sponsors are appreciated. Without them, SoloXolo would simply not be possible. They make this wonderful community possible and we are fortunate to count on their support. We sincerely hope you will always be open to considering their offerings.

Because of our advertisers’ important role in facilitating what we all value so much, we do not allow for anyone to write things that slander, berate or attack the advertiser (as determined by SoloXolo Inc and our moderators) on our site.

We also do not allow statements that will insult, belittle or discourage other users who may use or be considering that advertiser’s product or service.

We do allow civil discussion (as determined by SoloXolo, Mango Digital and our moderators) as long as it is helpful, informational, constructive, and kind. Public spaces include forums, public groups, diaries, profile pages, comments, and anywhere else that isn’t limited to restricted private access. If you do not like an advertiser on one of our sites, that is your prerogative, but if you like our sites and like using them, it’s our term of our service that you publicly treat advertisers, their customers and an advertiser’s presence here with civility and respect.

SoloXolo has the right to take action if you disregard Community Guidelines. Violators risk having their content edited or removed at our discretion. Furthermore, SoloXolo reserves the right to revoke any abusive user’s privileges on the site, up to and including the deletion of any profile, photos, entries, messages and other user-created content. Due to the nature of the site, it’s unlikely that warnings can be given to all violators in advance.

At times, SoloXolo might place an account under temporary review. If your account is under review by SoloXolo, under no circumstances should you try to create a new account, login using another person’s account or try and circumvent the review process in any way. Attempting to circumvent a temporary review could result in losing permanent rights of membership.

If you have done anything so extreme as to lose your membership rights, you will lose all rights to create an account, profile, or participate in community features. Any attempt to circumvent this ban will guarantee that your membership status can never be reconsidered.

If you are unsure of the exact meaning of any of these terms simply seek clarification from before risking an abuse.

Also note, that while we profoundly value your privacy and as a rule ignore all private conversations and actions, please remember that if we need to research any abuse of our community terms we retain the right to review all private messaging, posts, comments, or any other communication done through the site. Also note that such information is for our eyes only and is never shared beyond our immediate team.

Out of respect for our members’ privacy, SoloXolo will not discuss a member’s account with other members of the Community.

SoloXolo depends on the Community to help us moderate the site for violations of Community Guidelines. Any ‘Notify’ function that we have added is for the benefit and safety of the entire Community.

If you feel that there are members abusing a policy, or concerns with any other member, please look for a “Notify” link or flag icon located throughout the site or contact us for help.

Community violations are taken very seriously. We take care to review and address every concern.

We strive to respond to any Community issue within 24 hours, but please note that it can take longer to investigate and respond. We’ll do our best to maintain a fair and safe community.